Terms & Conditions

Overview

This website is operated by RAY GLOBAL INVESTMENT PTE. LTD. (UEN: 202618293R), a company incorporated in Singapore. Throughout this site, the terms “we,” “us,” and “our” refer to RAY GLOBAL INVESTMENT PTE. LTD.

By accessing our website, browsing our pages, or purchasing products from us, you agree to follow these Terms & Conditions and all applicable policies published on our website.

We may update these terms from time to time. Continued use of our website after updates means you accept the revised terms.

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Section 1 — Online Store Terms

You confirm that you are legally permitted to use online services and make purchases in your location.

You agree not to use our website, products, or services for illegal, harmful, fraudulent, or unauthorized purposes.

Section 2 — General Conditions

We reserve the right to refuse service, limit access, or cancel transactions in cases of suspected fraud, abuse, or policy violations.

You may not copy, reproduce, resell, or misuse our website content, products, services, or customer experience without written permission.

Section 3 — Website Information

We aim to provide accurate and updated information. However, product descriptions, pricing, availability, images, and other website content may contain occasional errors or changes.

You should review the latest information available before placing an order.

Section 4 — Changes To Products, Services, And Prices

Prices, promotions, products, services, and website features may be changed, updated, paused, or discontinued at any time without prior notice.

Section 5 — Products And Services

Some products may be available exclusively online and may have limited availability.

All purchases are subject to our Return & Exchange Policy.

We make reasonable efforts to display product details accurately, but actual colors and appearances may vary depending on device settings.

Section 6 — Order Accuracy And Billing Information

You agree to provide accurate and complete information when placing an order, including contact, shipping, billing, and payment details.

Incorrect information may result in delays, cancellation, or returned shipments.

Section 7 — Customer Responsibility

You are responsible for maintaining accurate account information and protecting your account details.

Section 8 — Third-Party Tools And Links

Our website may include third-party services, payment providers, tracking tools, or external links. These services operate under their own policies.

Section 9 — User Feedback

If you provide feedback, reviews, photos, suggestions, or other content, you allow us to use this content for improving our products, services, marketing, and customer experience.

Section 10 — Personal Information

Your submission of personal information is governed by our Privacy Policy.

Section 11 — Errors And Omissions

We reserve the right to correct errors, update information, cancel orders, or modify details when necessary.

Section 12 — Prohibited Uses

• Illegal activities
• Fraudulent behavior
• Intellectual property violations
• Harassment or harmful activity
• Uploading malicious code
• Interfering with website security

Section 13 — Limitation Of Liability

To the extent permitted by applicable law, RAY GLOBAL INVESTMENT PTE. LTD. does not guarantee that the website, services, or online features will always be uninterrupted, secure, or error-free.

Nothing in these Terms & Conditions is intended to exclude, restrict, or limit any liability or consumer right that cannot lawfully be excluded, restricted, or limited under applicable law.

Governing Law & Consumer Rights

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Singapore, subject to any mandatory consumer protection laws that may apply to your purchase or use of our website.

Where permitted by applicable law, the courts of Singapore shall have jurisdiction over disputes arising from or relating to these Terms & Conditions.

Nothing in these Terms & Conditions is intended to deprive you of any mandatory rights or protections available to you under the consumer protection laws applicable to your purchase or place of residence.

Section 14 — Changes To These Terms

We may update these Terms & Conditions periodically. The latest version will always be available on this page.

Any changes will become effective when the updated Terms & Conditions are published on this website, unless otherwise required by applicable law.

Section 15 — Contact Information